Shipping & returns
Placeholder — not legal text. To be replaced with wording reviewed for a Swiss seller (Swiss Code of Obligations, revised Federal Act on Data Protection, UWG e-commerce duties) before launch.
Dispatch
Pieces leave the studio within [— working days]. [Made to order? engraving lead time?]
Shipping
- Switzerland — shipping included in the price [carrier, delivery time]
- EU / international — [carrier, cost, times]
[Customs duties & import VAT for orders outside Switzerland — who pays]
Returns
[Return window and conditions. Note: Swiss law has no general statutory right of withdrawal for online purchases, so the return policy is a business decision — confirm with counsel, incl. rules for EU customers]
Engraved & personalised pieces
[Whether personalised pieces are excluded from returns]
Care
Stainless steel 316L, silver-tone finish. [Care instructions — confirm against the Printify product details]